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Crawler policy

This site’s robots.txt sets the following policy for automated crawlers.

  • Search engine crawlers (Googlebot, Bingbot, and other standard engines) may index every published page. This documentation exists to be found by people looking for answers.
  • OAI-SearchBot (OpenAI’s search crawler) is explicitly allowed. When an AI assistant answers a question by searching the web and citing its sources, we want these pages to be citable — accurate, attributed answers about Lead Source help our customers.
  • GPTBot (OpenAI’s bulk training crawler) is disallowed. Training ingestion copies content without attribution or a route back to the source. That trade isn’t in our customers’ interest, so we opt out.

Crawlers that cite and link the pages they use are welcome; crawlers that absorb content for training without attribution are not. As new crawlers publish their user-agents and purposes, we apply the same test and update robots.txt accordingly.

The published-page list lives in a single sitemap generated from the same source of truth as the pages themselves; pages for unreleased features are excluded from both the site and the sitemap until they ship.