Use your own tracking address
Safari on iPhone and Mac limits standard tracking, and some ad blockers stop it entirely, so a slice of your real visitors, and the leads behind them, can go missing. Connecting your own web address fixes it: tracking runs from an address on your domain, so it’s treated as part of your site.
Where: Sites → Custom domain. One address per site. Time: about five minutes, plus a short wait for your provider.
Set it up
Section titled “Set it up”- Select your site and choose the subdomain: the default track
is right for almost everyone (it becomes
track.yourbusiness.com). Select Start setup. - The next screen, “Add one setting with your domain provider”,
shows the exact record to add where you manage your domain:
Record type CNAME, Name as shown, pointing to
cname.vercel-dns.com. Provider notes are on the screen:
- Cloudflare: set the cloud icon on the record to grey, not orange. Orange stops it from connecting.
- GoDaddy: the Name (or Host) field is just
track. - Namecheap: it adds your domain automatically, so enter just
track.
- Add the record with your provider, come back, and select “I’ve added it, check now.”
Expected result: a short “Almost there, turning it on” wait, then
”✓ You’re all set” with your updated tracking code. Swap that code
into your site in place of the original and you’re done. Your website
itself is untouched throughout; only the track address is new.
Common problems
Section titled “Common problems”- “We couldn’t confirm it yet.” Usually the record hasn’t spread yet: provider changes can take from minutes to a few hours. Check the record matches the screen exactly (a very common miss: Cloudflare left orange), then Check again. Start over if you need to re-do the setup.
- “This site already has a custom domain.” One per site: open the existing one to view or disconnect it.
- Want to undo it? Disconnect this address on the live screen, and put the original tracking code back on your site.