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Lead Source Help Help & Support

Your lead analytics

Two places summarise your leads: the strip at the top of the Leads page, and the charts on Settings → Usage.

Pick a window (7 days, 30 days, or 90 days) and use Show analytics / Hide analytics to collapse it. Four tiles:

  • Leads captured: how many, with people and submissions counted separately (one person can submit twice).
  • Visitor to lead: the share of visitors who became a lead, shown as roughly “N in every 100 visitors.”
  • Awaiting follow-up: leads nobody has replied to yet. “worth chasing” means there’s money sitting there; “All caught up” means you’re on top of it.
  • Source confidence: how well-identified your lead sources are for the period, as “N of N well tagged.”

Below the tiles, three cards: Which channels bring leads (the kinds of places your leads come from: search, social, direct visits, and so on, ranked by leads produced, not clicks), Which forms bring leads, and Leads over time. Empty periods read “No leads yet for this period.”

Settings → Usage adds the longer view: Monthly leads (last 12 months) and Top sources (last 30 days). “Sources” here means where your leads came from: the same source names you see on each lead. Leads without an identified source count as Direct.

  • One specific lead’s origin and journey → open the lead itself: Where your leads come from.
  • Lead totals and which sources produce them → this page’s surfaces.
  • Overall website traffic (all visitors, not just leads) → Website traffic stats.