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Integrations

Settings → Integrations connects Lead Source to tools where your leads arrive outside your website forms.

Two pieces work together to capture Pipedrive leads, and the page walks you through both:

  1. Webhook (required) — captures leads as they arrive in Pipedrive. Without it, nothing flows.
  2. API token (per site) — adds each lead’s email address. Without it, leads are still captured, but with name and source only — no email. Since email is how you reply, set this up too.

The token is configured per site — the page’s Manage sites → link takes you to your websites list to add it against the right site.

Expected result: new Pipedrive leads appear in your leads list alongside your website captures, with their source identified.

This is the continuous connection. For a one-off copy of your existing Pipedrive persons, use Import leads instead — the two are independent and work fine together.

  • Pipedrive leads arrive without email addresses. The per-site API token isn’t set — add it via Manage sites and new captures will include emails (already-captured leads aren’t backfilled).
  • Nothing arriving at all. The webhook side isn’t connected — re-run the page’s webhook setup, then submit a test lead in Pipedrive and watch your leads list.
  • Delivery failures show up in Capture status.

Your leads are always reachable by webhook, API, or CSV export — most tools can be fed from one of those three today. If there’s a specific integration you need, tell us.